Back when we were in grade school, we all wanted to see that big A+ listed all the way down our report cards. Well, most of us did anyway! Providing great feelings of accomplishment, good grades always help to motivate students to achieve their goals. However, the motivation to strive for success doesn’t end after one’s academic career is complete. And that’s because there are other grades that can still be received.
In the business world, achieving an A+ rating is the highest accomplishment a brand can earn from the Better Business Bureau. And, as we have proudly displayed in the top right corner of our snazzy new website, Canadian POS Corporation has secured itself this prestigious grade. Earning such high honours from such an esteemed organization comes by way of meeting and surpassing many criteria.
As is explained on the Better Business Bureau website, “BBB ratings represent the BBB\’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.” The site goes on to note that there are several elements that are considered when deciding upon a rating.
Complaint history. For obvious reasons, the feelings had by customers are considered telltale signs of how good or bad a business is operating. If the general public has a problem with a particular business, BBB is bound to know about it. They consider the number of complaints that have been filed with BBB and take a look at how the businesses respond to the complaints. If good faith efforts were made to resolve the issues, it is taken into consideration.
Time in business. How long a company has been active is another factor that determines a BBB rating. According to their website, “a business’s BBB rating is based, in part, on the length of time the business has been operating. If BBB is unable to obtain, from the business or from other sources, information about time in business that BBB deems reliable, BBB will consider business to have started at the time BBB opened its file on the business.”
Transparent business practices. “Honesty is the best policy” is one of those idioms that we all learned when we were in school. And just like getting good grades, an understanding of its importance is not lost once school is done. BBB looks towards making sure that a business provides complete and accurate information at their request. A company that uses a false address, for example, will run the risk of receiving a lower rating.
Failure to honour commitments to BBB. “A business’s BBB rating is lowered if a business does not honour its commitments to BBB, including commitments to abide by a mediation settlement or an arbitration award,” says the BBB website. In addition, lower ratings are handed out to companies who have licensing and government actions waged against them. “Government actions may be rated as major, moderate or minor, and the rating deduction varies accordingly,” says BBB.
Evidently, the Better Business Bureau has found no concerns with Canadian POS Corporation whatsoever. Our A+ rating highlights our commitment to providing top-notch customer service to our clients while offering them top-of-the-line POS systems and related services. For more information on how you can begin working with our highly rated company, please don’t hesitate to call us at 1-877-748-2884!