Wireless technology has helped us to do away with many of yesteryear’s necessities. Phone booths are a great example. When is the last time you used one? When is the last time you’ve even seen one? By today’s standards, a phone booth is an archaic relic, good only for teaching the younger generation about how things used to be. Cell phones (smartphones now!) have made phone booths obsolete.
This fact begs the question: Are you taking advantage of wireless technology at your business? There are many wireless devices that have replaced their plugged-into-the-wall predecessors. By using them, you’re helping your business get a leg up on its competitors.
Remember when you had to sit at your computer, which was at your desk, which was in your office, in order to do your work? Those days are done. Wireless devices such as laptop computers and tablets let you take your work on the road with you. In most cases, Wi-Fi will provide you with the internet access you need to conduct your work from just about any location you wish.
“Office-based wireless workers can be networked without sitting at dedicated computers, and can continue to do productive work while away from the office,” writes Jason Burns of IT Outcomes, “This can lead to new styles of working, such as home working or direct access to corporate data while on customer sites.”
When is the last time a customer had to leave a voicemail for you because you were out of the office during business hours? If your answer is anywhere in the vicinity of “recently”, it’s definitely time to update the technology you’re using. VoIP-based telephone systems enable you to take your business phone on the road with you. Naturally, this allows you to be much more accessible than you once were when you were stuck using your desk phone only.
“Customers want quick response to queries and concerns,” informs Cisco, “A wireless network can improve customer service by connecting staff to the information they need. For example, a doctor in a small medical office can access online patient files while moving between exam rooms, or a retail sales person can check on available inventory necessary to write up orders on the showroom floor.”
Once upon a time, business owners needed to wait until the end of the business day to check what they had made in sales for the day. Today, wireless technology (see the Poynt Smart Terminal) enables them to keep tabs on their sales in real time.
As Burns informs, “improved data communications lead to faster transfer of information within businesses and between partners and customers. For example, sales people can remotely check stock levels and prices whilst on sales calls.”
The completely wireless Poynt Smart Terminal accepts all of today’s and tomorrow’s payment types and can easily email receipts, refund transactions and settle with the tap of a button. And with the free smartphone app, you can do all of this from anywhere. It’s like a remote control for your business! For more information, call Canadian POS at 1-877-748-2884 or email us at firstname.lastname@example.org.