Delicious food. Amazing ambiance. Friendly customer service.
These are just three of the most important requirements of a restaurant. But those are obvious, aren’t they? These days, customers want a lot more than to simply satisfy their hunger when visiting restaurants. People want to enjoy amazing experiences that they can talk about with family members and friends. They want to find a “favourite” spot they can brag about!
So what can you do to make your restaurant everyone’s favourite?
Schedule live music performances.
To make your eatery a true fan favourite, it should do more than just provide good eats. Why not have your establishment double as a small concert venue? Perhaps you can schedule a once-a-week live performance by a local musician and offer dinner specials during the time of the show.
“Everyone loves a little dinner entertainment,” believes RestaurantDen.com, “Scheduling live music consistently at your restaurant brings people in the door as it gives you events to promote and makes your restaurant look like the place to be.”
Make sure your customer service experience is second-to-none.
It’s important to make a visit to your restaurant unlike any other restaurant visit. How long does it take for your patrons to be seated when they enter your restaurant? Quick seating is a huge customer pleaser. But what if you’re having a busy night? What do you offer your customers who may have to wait 15 minutes or more for a table? Finding innovative ways to set your dining experiences apart is a key to growing a fan base.
“Apart from serving good food, customers look for a good overall experience when they visit a restaurant,” insists Dawett Fine Indian Cuisine, “A great restaurant will ensure that the wait staff help to enhance the guest experience through being courteous and maintaining a great attitude. The servers need to be knowledgeable about the cuisine, something very helpful when you love exotic cuisine! Addressing issues promptly and making sure that the food and drinks get to the customers in a timely manner is important.”
Offer gift cards.
Gift cards are excellent ways to cash in on business that hasn’t even happened yet. In addition to offering your customers wonderful dining experiences, you can also offer them the ability to give those experiences to their loved ones. There’s nothing quite like a gift card to say “eat here, you’ll love it!” Simply put, if you’re not selling gift cards at your restaurant, you’re missing out!
“I can’t count the number of times I, or someone I know, has gone to a specific restaurant solely because we had a gift card,” reports the Restaurant Den blogger, “The fact is, they bring people in. Once a customer is in your restaurant it’s your job to turn them into a loyal customer with your food and service. If you do so, you’ll more than benefit from giving away a few bucks in free food.”
The electronic gift cards offered by Canadian POS provide the perfect solution to growing your business. For more information, please don’t hesitate to give us a call at 1-877-748-2884 or email us at info@localhost.