If you’re a Canadian restaurant owner, you should also be a credit card and debit card accepter! It’s very simple: Canadians prefer to pay for their meals with credit cards and debit cards. However, we’ll take it one step further. Canadians prefer to pay for their meals with their credit cards and debit cards while sitting at their tables. In the year 2017 (almost 2018!), it’s practically nonsensical to ask a restaurant patron to pay in cash.
We’ll take that one step further as well. It is also nonsensical to ask a customer to give up his/her card to a member of your wait staff. These days, Canadians are used to eating their meals and paying for them without getting up from their seats or relinquishing their credit cards and debit cards. Wireless terminals have made it so that the entire process is quick, easy and stress-free.
What stress can come with the giving up of a credit card?
Well, the obvious problem is the possibility of fraud. There is always a chance something can go awry when your credit card leaves your person. While most waiters are pretty trustworthy, you can never be too sure when your important little piece of plastic is out of your sight. As a restaurant owner, you want to take all of the potential stress out of the equation. Eliminate any possible accusation of fraudulent activity by having your customers pay for their meals at their tables.
From our understanding, the whole “worry about giving up your credit card” thing is still a problem for American restaurant patrons. In the United States, many restaurants still practice the old school tradition of taking credit cards from their customers and completing the transactions at different locations in the establishments.
Don’t keep your customers waiting.
On Forbes.com, Larry Magid lists the act of not keeping customers waiting as one of the top rules for restaurants. Specifically, he insists upon eliminating the practice of keeping customers waiting for their checks and their credit cards after they’ve relinquished them to pay for their meals.
“While you don’t want to rush your customers by shoving a check in front of them too soon, you don’t want them to have to get up from the table and demand the check as I’ve had to do when I’m in a hurry,” he advises, “And when you bring the check, either wait a moment (from a little distance) for them to get out their card or cash, or come back right away. When they do put down the credit card or cash, come back as soon as possible with the card and the receipt or the change.”
At Canadian POS Corporation, we make it easy to have your customers pay for their meals at their tables. We offer Canadian restaurant owners the VeriFone VX 680 which is the perfect terminal for any environment where you need to bring the point of payment to your customers. That includes table-service restaurants.
Bringing this terminal to your customers improves the customer experience as well as cardholder security. And that’s because the card is always in your customer’s control, helping ensure that cardholder data is never lost or stolen!